Customer Survey
Select the city (closest to) where you made your purchase:
Atlanta
Austin
Baton Rouge
Birmingham
Charleston
Charlotte
Cincinnati
Columbus
Dallas
Greensboro
Greenville / Spartanburg
Houston
Indianapolis
Jacksonville
Kansas City
Las Vegas
Memphis
Miami
Nashville
New Orleans
Oklahoma City
Orlando
Phoenix
Raleigh
San Antonio
St. Louis
SW Florida
Tampa
Survey Date:
6/19/2013 11:33:27 AM
Market:
Location:
Region:
TELL US HOW WE'RE DOING!
So we may continue to provide the best customer service, please rate the following statements using the scale listed below:
Rating Scale -
1.
Strongly disagree
2.
Disagree
3.
Neutral
4.
Agree
5.
Strongly agree
Question
Answer
1. My sales person was knowledgeable and attentive to my needs.
1
2
3
4
5
2. The store environment was inviting and clean.
1
2
3
4
5
3. My products were delivered as scheduled.
1
2
3
4
5
4. My delivery crew was professional and courteous.
1
2
3
4
5
5. I would recommend Mattress Firm to friends and family
1
2
3
4
5
6. I would like to be contacted by a Mattress Firm representative
Yes
No
Additional Comments:
Name:
Address:
City, State, Zip:
Phone (optional):